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How 088live Handles Your Personal Information

This Privacy Policy explains what data we collect when you use 088live, how we use it, and what control you have over it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device dataYour right to request changes
088live How 088live Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take a practical approach to protecting your information — using encryption in transit, limiting internal access to account data, and keeping payment references separate from your browsing activity. Here is how we handle the four areas that matter most to your account privacy.

Cookies and Device Data

We use cookies to keep your session active and remember your preferences. You can adjust cookie settings in your browser at any time — some features may work differently if cookies are off.

Payment Data Separation

bKash, Nagad and Rocket transaction references are used only to process your payment. We do not link your wallet number to your browsing history or share it with third-party advertisers.

Account Security Practices

Your account is protected by password hashing and session controls. If we detect unusual access from a new device, we may prompt you to verify your identity before the session continues.

Data Retention and Deletion

We keep your account data for as long as your account is active or as required by applicable rules. You can request deletion of non-essential data by contacting support — we will confirm the outcome in writing.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to request a correction, or need to raise a concern about your account privacy, our support team is here to help. You can reach us through live chat, email or our help form — whichever works best from your device right now.

Live Chat Start a live chat session directly from the 088live platform. Our team can walk you through any data query or account privacy concern in real time.
Email Support Send your privacy request or data question to our support email. Include your registered account details so we can locate and review your records promptly.
Help Form Use the help form inside your account dashboard to log a formal privacy query. We will respond with a reference number so you can track the request.

Frequently Asked Questions About Your Privacy

Below are the questions we hear most often about data, account privacy and your rights as an 088live account holder. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, contact details and the payment method you register — such as your bKash or Nagad reference. We also log your device type and IP address for security purposes.

No full wallet credentials are stored on our servers. Payment references are used only to process your specific transaction and are not linked to your activity data or shared externally.

Yes. Contact our support team by email or through the help form inside your account. Include your registered details and we will provide a summary of the data we hold for your account.

Send a deletion request through live chat or email. We will review what can be removed under applicable rules and confirm the outcome. Some data may need to be retained for legal or compliance reasons.

We share data only with service providers necessary to operate the platform — for example, payment processors handling your Rocket or Nagad transaction. We do not sell your personal data to advertisers or unrelated third parties.

Cookies keep your session running and remember your account preferences. You can turn them off in your browser settings, though some parts of the platform — including the live account flow — may behave differently without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.